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Friday, 13 March 2020 16:45

How to become an Administrator...

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Office support roles can include a variety of key responsibilities and having great Administrators can turn these responsibilities into major company successes. These roles are very demanding and will often be jobs that are helping others and trying to keep everything together. Administrators are the back-bone to businesses - all businesses need administrators to handle daily operations! Finding top-notch administrative staff helps businesses to be organised and run smoothly.

What are the duties of an Administrator?

Duties can vary depending on what company the administrator works for. The main responsibility for administrators is to ensure that there is an organised and efficient performance in the office at all times. Administration is a set of daily tasks that are related to the business and the staff. Many administrative roles require candidates to have a specific skill-set in using Microsoft Word, Excel and other software applications.

What skills are required?

Admin professionals have excellent communication, organisational and multi-tasking skills - they are typically confident and resourceful individuals who are capable of taking on varied tasks and delivering a high performance. For admin staff to thrive in an office environment they need to be able to juggle multiple projects at once and to be able to cope under pressure with a positive 'can do' attitude.

An effective administrator should have:

  • Excellent organisational and multi-tasking skills
  • Patience when handling customers who might be confused and frustrated
  • Attentiveness to customers, being mindful to feedback received
  • Knowledge of products to ensure you are able to confidently discuss and assist queries
  • Positive language to build a positive perception of yourself and the business
  • Understand general administration
  • Always be on hand to assist colleagues
  • Develop an efficient and organised task management strategy
  • Eagerness to learn
  • Excellent communication skills, verbal and written
  • Polite telephone manner
  • Ability to work under pressure
What is an Administrators salary?

The average salary for an Administrator in the UK ranges from £14,000-£30,000 depending on skills and experience

Is there progression?

The perks of this role is that there are many career progressions. Once you have learnt the basics in a junior/trainee role then you have the ability to work your way up to a senior level. You can become:

  • Office Manager
  • Administration Manager
  • Legal Administrator
  • Medical Administrator
  • Recruitment Administrator
  • Personal Assistant / Personal Assistant Manager
  • Executive Assistant
  • Secretary / Secretary Manager
  • Team Leader
For more on business support career progression click here!

Today's office support staff are often given the responsibilities of supporting busy customer service, sales and marketing teams and even dealing with complaints or assisting with marketing and accounts duties. Without office support everything could quickly fall apart which makes it impossible for the business to function.

If you are recruiting or looking for work then get in touch with our specialists today on 01353 880253 | 01223 628740 | Rachel@busybeerecruitment.co.uk 

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Head Office: 
01353 880253
Cambridge Office: 
01223 628740
St Neots: 
01480 573387