How to become an Executive / PA
In the life of an Executive PA, two days are rarely the same. The main role of a Personal Assistant (PA) is to provide support and guidance to a particular individual within the organisation – usually a Senior Manager or the Company Director.
How to get a career in Customer Service...
There is a growing demand for great customer service within businesses as more begin to realise the value in delivering an excellent customer experience. Customer service professionals are responsible for helping with customers' needs and ensuring that the end result is positive and always resolved.
How to become an Administrator...
Today's office support staff are often given the responsibilities of supporting busy customer service, sales and marketing teams and even dealing with complaints or assisting with marketing and accounts duties. Without office support everything could quickly fall apart which makes it impossible for the business to function.
Rachel Housden answers career questions for National Careers Week!
National Careers Week (NCW) is a week which is held annually on Monday 2nd March - Friday 6th March! It's a week to promote pupils getting careers and giving them good advice and setting them up for the working world.
The importance of Administrators
Office support roles can include a variety of key responsibilities and having great Administrators can turn these responsibilities into major company successes. These roles are very demanding and will often be jobs that are helping others and trying to keep everything together.
5 Ways to Improve Your Customer Service Skills
Enhance customer experiences and increase satisfaction using our top tips to improve your customer service skills.