Our Duxford-based client is seeking a Technical Support Engineer to strengthen their 7-person IT team. You’ll need solid experience with Microsoft 365, SharePoint, OneDrive, Active Directory, and networking fundamentals, plus the drive to streamline and enhance existing systems. If you’re motivated, solutions-focused, and ready to make a noticeable impact, this role offers a great next step.

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Who are we?

We are Busy Bee Recruitment, an award-winning recruitment agency supplying both temporary and permanent staffing solutions throughout the UK to our client base spanning multiple sectors including Sales, Marketing, Industrial, Manufacturing, Engineering, IT, Accountancy, Administration & Executive Search.

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Job Duties:

• Maintain Active Directory services

• Diagnose and resolve hardware and Software issues

• Build and integrate new laptops and mobile devices

• Manage security vulnerabilities on Endpoints

• Balance project work with day-to-day support

• Troubleshoot networking issues

• Provide 1st and 2nd line support to colleagues

• Provide technical training to colleagues

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What we are looking for:

• Bachelor’s degree in computer science or related field

• Working knowledge of Microsoft 365, SharePoint, OneDrive, Active Directory, Jira, Confluence, EntraID and intune.

• A good understanding of Networking concepts

• Ability to work effectively and in a structured way in a fast-paced environment.

• Desire and Drive to improve existing systems

• Full UK driving licence and able to use own vehicle for occasional work purposes.

• Excellent communication skills.

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Benefits:

• 22 days holiday + 8 bank holidays rising by 1 day per full year employed until 25 days is reached
• Occasional WFH with prior agreement from manager
• Company bonus scheme
• Salary sacrifice plan
• Critical illness, group life cover, employee assistance programs, employee benefits platform, international annual soccer tournament.
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If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Busy Bee Recruitment Ltd is acting as an Employment Agency for this Permanent vacancy.

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