Our client is looking for a driven and confident individual to join their sales order processing team. The role involves managing a variety of tasks and facing challenges with a proactive attitude.
We are Busy Bee Recruitment, an award-winning recruitment agency supplying both temporary and permanent staffing solutions throughout the UK to our client base spanning multiple sectors including Sales, Marketing, Industrial, Manufacturing, Engineering, IT, Accountancy, Administration & Executive Search.
• Continuously review orders for potential discrepancies and notify customers of any issues within 12 hours to resolve them efficiently.
• Manage company correspondence, handle complaints, and respond to queries promptly and professionally, maintaining high standards of customer service.
• Ensure all incoming orders are accurately loaded into the system on the day they are received.
• Process orders daily ensuring accuracy and efficiency to meet individual performance KPIs.
• Collaborate with the team to meet and exceed team KPIs.
• Provide proactive support to the order processing team and assist other office departments when necessary to ensure smooth operations.
• Confirm all processed orders with customers within 24 hours, ensuring timely and clear communication.
• Previous experience is a plus, but your enthusiasm and drive are what really count.
• You know how to keep customers happy, even when handling high volumes of emails.
• Keen eye for detail
• You’re self-motivated and can work independently
If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Busy Bee Recruitment Ltd is acting as an Employment Business for this Temporary vacancy.
Please contact our specialist recruiter
Recruitment Consultant
Hannah joined us in 2021, quickly earning her Certificate in Recruitment Resourcing and advancing to Associate Consultant, managing clients in the commercial temporary division. Now a Recruitment Consultant, she is focused on placing office workers, she is known for her kindness and positive attitude.
Email:
hannah@busybeerecruitment.co.uk
Telephone:
01353 883808