Customer Service Executive

Apply for Role
Central Cambridge (office-based, with one home-based shift every other week)
Office Based
Part Time
Permanent
Administration
Start:
ASAP
£13 per hour during 3-month probation period, increasing thereafter
HA/Req/005257
20 hours per week - Monday–Friday, 09:00–13:00 – weekend work when required during peak season

Are you fluent in German and/or Dutch and passionate about providing exceptional customer service? Our client, based in the heart of Cambridge, is seeking a confident and proactive Customer Support Executive (German and/or Dutch Speaking) to join their growing team. This is a fantastic opportunity for someone looking for part-time work in a friendly, fast-paced environment where language skills and communication excellence are highly valued.

Who are we?

We are Busy Bee Recruitment, an award-winning recruitment agency supplying both temporary and permanent staffing solutions throughout the UK to our client base spanning multiple sectors including Sales, Marketing, Industrial, Manufacturing, Engineering, IT, Accountancy, Administration & Executive Search.

Job Duties:

• Provide prompt and professional responses to customer enquiries, mainly via email, and occasionally over the phone

• Process and update customer bookings, ensuring all requests are accurately managed

• Take ownership of customer issues, offering solutions to ensure a positive outcome

• Translate product and content descriptions into German and/or Dutch as needed

What we are looking for:

• Fluent German and/or Dutch speaker (spoken and written) is ESSENTIAL

• Excellent written and verbal communication skills in English

• Previous experience in customer service or administration roles

• Confident using email, phone, and online systems to manage customer enquiries

• Reliable, professional, and organised approach to work

So, are you ready for your next job? Hit the apply button today!

If you have not received a response within 3–5 working days, unfortunately your application has been unsuccessful. Busy Bee Recruitment Ltd is acting as an Employment Agency for this Permanent vacancy.

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Need more information?

Please contact our specialist recruiter

Hannah Arnold

Recruitment Consultant

Hannah joined us in 2021, quickly earning her Certificate in Recruitment Resourcing and advancing to Associate Consultant, managing clients in the commercial temporary division. Now a Recruitment Consultant, she is focused on placing office workers, she is known for her kindness and positive attitude.

Telephone:

01353 883808

Busy Bee Recruitment Agency: Cambridge & Newmarket Linkedin

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