Do you love working with people, solving problems, and making things run smoothly behind the scenes? If you’re organised, proactive, and enjoy going the extra mile for customers – this could be the perfect next step for you!

We are recruiting for a Customer Service Administrator to join a lively and supportive team. This role is all about keeping customers happy, orders flowing, and everything running like clockwork.

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Who are we?

We are Busy Bee Recruitment, an award-winning recruitment agency supplying both temporary and permanent staffing solutions throughout the UK to our client base spanning multiple sectors including Sales, Marketing, Industrial, Manufacturing, Engineering, IT, Accountancy, Administration & Executive Search.

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Job Duties:

• Making sure customer orders are processed quickly and accurately

• Keeping in touch with Account Managers, logistics, and warehouse teams to ensure everything is delivered on time

• Managing delivery slots and those all important special requests

• Looking after website orders – from products and pricing to customer details

• Being the first point of contact for customer calls and emails

• Creating simple reports and service packs to keep customers in the loop

• Helping customers plan their orders – chasing up and securing deals

• Supporting your teammates to make sure service levels stay sky high

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What we are looking for:

• Previous experience in customer service or admin

• A confident communicator who’s just as comfortable on the phone as over email

• Great IT skills – especially Excel

• A sharp eye for detail and a knack for problem solving

• Someone who thrives in a team but can also get stuck in independently

• Flexible, positive, and always ready to go the extra mile

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Benefits: 24 days holiday plus 8 bank holidays, team events throughout the year, value awards, annual away day, birthday lunches and career development opportunities

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So, are you ready for your next Customer Service Administrator job? Hit on the apply button today.

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If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Busy Bee Recruitment Ltd is acting as an Employment Agency for this Permanent vacancy.

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