Hannah Arnold

Hannah Arnold

Recruitment Consultant

Busy Bee Recruitment Agency: Cambridge & Newmarket Linkedin
Busy Bee Recruitment Agency: Cambridge & Newmarket Linkedin

Hannah joined our team in 2021 straight from college, Hannah quickly passed her qualification – Certificate in Recruitment Resourcing and moved into a role of Candidate Manager looking after temporary workers within our industrial sector. Hannah secured her promotion to the role of Associate Consultant after successfully managing her own clients within the commercial temporary division. Now she is a Recruitment Consultant, finding office workers their dream jobs! Hannah is a delight to be around, kind and positive in every way!

Customer Service Manager

Location
Hybrid
Cambridge, Cambridgeshire
Role Type
Full Time
Permanent
£
Salary
£35k – 45k Per Annum DOE

We’re seeking an experienced and hands-on Customer Service Manager to lead and develop our clients in-house support team. You’ll play a key role in ensuring that our customers receive outstanding service across email, phone, and digital platforms. You’ll be responsible for team performance, process improvements, and acting as the voice of the customer across the business.

This role is perfect for someone who is enthusiastic about customer experience, confident in managing support operations, and motivated to make a real impact within a growing company.

Who are we?

We are Busy Bee Recruitment, an award-winning recruitment agency supplying both temporary and permanent staffing solutions throughout the UK to our client base spanning multiple sectors including Sales, Marketing, Industrial, Manufacturing, Engineering, IT, Accountancy, Administration & Executive Search.

Job Duties:

• Lead, train, and support the Customer Service team, overseeing continuous development through regular coaching and one-to-ones.

• Manage the CRM system ensuring accurate case logging, categorisation, and resolution tracking.

• Maintain and update standard procedures, including response templates, escalation protocols, and refund handling.

• Oversee day-to-day operations, including handling escalations, ensuring efficient workflows, and maintaining a hands-on presence.

• Monitor and report on KPIs, SLAs, and case trends to identify issues, improve processes, and inform business decisions.

• Liaise with technical teams to log and track live issues, ensuring smooth resolution and communication.

• Collaborate with other operations teams

What we are looking for:

• Experience in a customer service management role is essential

• A complete understanding of end-to-end customer service processes

• Confident, approachable, and skilled in people management and coaching

• Comfortable working with tech tools, CRM systems, and Microsoft Office

• Highly organised, detail-oriented

• Strong verbal and written communication skills

• Friendly, team-oriented, and passionate about delivering outstanding service

Benefits: 25 days annual leave, Company pension scheme, Dog-friendly office, Regular team socials and events

So, are you ready for your next job? Hit on the apply button today.

If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Busy Bee Recruitment Ltd is acting as an Employment Agency for this Permanent vacancy.

Administration
Hannah Arnold
45

Sales Administrator

Location
Office Based
Mildenhall, Suffolk
Role Type
Full Time
Fixed-Term Contract
£
Salary
Circa £28,000 Per Annum

Are you looking for your next role in sales? Do you have strong administration experience and looking for an immediate start? Our client is looking for a Sales Administrator to join their busy team (6 month FTC) to provide support and assist customers and clients in a professional and timely manner. The right candidate will have sales administration and excellent customer service.

Who are we?

We are Busy Bee Recruitment, an award-winning recruitment agency supplying both temporary and permanent staffing solutions throughout the UK to our client base spanning multiple sectors including Sales, Marketing, Industrial, Manufacturing, Engineering, IT, Accountancy, Administration & Executive Search.

Job Duties:

• Manage shared sales inboxes, responding to enquiries and incoming orders promptly

• Answer incoming telephone calls, providing support or directing queries to the appropriate team member.

• Accurately process customer orders and input them onto the system

• Schedule and allocate production jobs, updating the production plan as needed.

• Create and manage job tickets for the manufacturing process, ensuring accurate tracking and logging throughout each stage.

• Coordinate with the wider team to monitor the progress of deliveries

What we are looking for:

• Previous experience in a sales support or customer service role

• Strong administrative skills with the ability to manage multiple tasks

• Proficiency in Microsoft Office (Outlook, Word, Excel)

• Experience with Sage 200 or similar ERP systems is desirable

• Excellent communication skills, attention to detail, and time management abilities

Benefits: 26 days holiday per year plus bank holidays, health cash plan and death in service cover – 3x annual salary

So, are you ready for your next job? Hit on the apply button today.

If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Busy Bee Recruitment Ltd is acting as an Employment Agency for this Permanent vacancy.

Administration
Hannah Arnold
28000

Events Manager

Location
Office Based
Cambridge, Cambridgeshire
Role Type
Temporary
Full Time
£
Salary
£Negotiable DOE

Do you thrive in the buzz of event planning? Are you a people person with a knack for organisation and an eye for detail? We’re on the hunt for an Events Manager ready to take the reins and make every event unforgettable!

If you're ready to hit the ground running and make an impact, we’d love to hear from you!

Who are we?

We are Busy Bee Recruitment, an award-winning recruitment agency supplying both temporary and permanent staffing solutions throughout the UK to our client base spanning multiple sectors including Sales, Marketing, Industrial, Manufacturing, Engineering, IT, Accountancy, Administration & Executive Search.

Duties:

• Act as the main point of contact for external organisations and internal stakeholders.

• Ensure all events comply with health & safety, licensing, food hygiene, and college policies.

• Monitor event finances, track revenue and expenses, and identify cost-saving or revenue opportunities.

• Manage planning, logistics, and smooth delivery of college and external events.

• Coordinate event timelines, production schedules, and budgets to ensure successful execution.

• Oversee event promotion across digital, social media, web, and print channels.

Skills Required:

• Strong written and verbal communications skills.

• Previous experience using Kinetics is essential.

• Good organisational and time management skills.

• Sharp organisational skills and the ability to juggle multiple tasks.

• Confidence with tech—Microsoft Office, emails

• A positive, proactive attitude that shines in a fast-paced environment.

If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Busy Bee Recruitment Ltd is acting as an Employment Business for this Temporary vacancy.

Administration
Hannah Arnold

Office Assistant

Location
Office Based
Waterbeach, Cambridgeshire
Role Type
Full Time
Permanent
£
Salary
£Negotiable DOE

Candidates working in the hospitality industry, or people wanting a change in career wanting to secure an office-based role this is the perfect opportunity for you! What do you need to be suitable for this role? Confidence to pick up the phone and speak to people, an organised and methodical work approach, an ambitious mind wanting to progress your career.

Who are we?

We are Busy Bee Recruitment, an award-winning recruitment agency supplying both temporary and permanent staffing solutions throughout the UK to our client base spanning multiple sectors including Sales, Marketing, Industrial, Manufacturing, Engineering, IT, Accountancy, Administration & Executive Search.

Job Duties:

• Make weekly phone calls to check on order progress

• Answering inbound calls on reception desk, keeping phone and mail list up to date

• Deal with customer enquiries and complaints

• Keeping the database updated in regards to shipping and quotations

• Providing general administrative assistance to the procurement department

• Raising purchase orders on MRP system

• Obtaining quotations from suppliers

• Welcoming visitors and informing relevant company personnel

• Manage reception area, dealing with incoming and outgoing post

• Ensuring meeting rooms are kept presentable

What we are looking for:

• Excellent customer service is essential for this position

• Strong attention to detail is essential

• Excellent communication , both written and verbal

• Smartly presented

• Excellent IT skills including a sound knowledge of Microsoft Office and Excel

Benefits: 27 days annual leave + bank holidays , Pension contribution scheme, Social and wellbeing company events throughout the year, Discounted gym membership, weekly sports classes, and activities, Medical contribution scheme

If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Busy Bee Recruitment Ltd is acting as an Employment Agency for this Permanent vacancy.

Administration
Hannah Arnold

Customer Service Manager

Location
Hybrid
Duxford, Cambridgeshire, 3 days hybrid working per week
Role Type
Permanent
Full Time
£
Salary
£Negotiable DOE

Are you an experienced Customer Service Manager looking to lead a dynamic team and make a real impact on customer experience and operational performance? Our client have a fantastic opportunity for someone ready to take ownership of service and operations, drive improvements, and deliver fantastic results.

Who are we?

We are Busy Bee Recruitment, an award-winning recruitment agency supplying both temporary and permanent staffing solutions throughout the UK to our client base spanning multiple sectors including Sales, Marketing, Industrial, Manufacturing, Engineering, IT, Accountancy, Administration & Executive Search.

Job Duties:

• Day to day running and overseeing of a busy team, responding to urgent enquires and supporting team members when needed

• Oversee resolution of customer queries, complaints, and account issues

• Manage and improve processes to ensure efficiency and compliance

• Working with internal teams to streamline processes

• Monitor performance metrics and report to senior leadership

• Support and develop team members to achieve targets and improve performance

What we are looking for:

• Proven experience in customer service management

• Strong leadership and people management skills

• Confident communicator with great problem-solving abilities

• The ability to spot trends and implement improvements

• Organised, proactive, and adaptable in a fast-paced environment

Benefits: 22 days annual leave, rising with every year employed, hybrid working, career development, supportive team environment

So, are you ready for your next job? Hit on the apply button today.

If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Busy Bee Recruitment Ltd is acting as an Employment Agency for this Permanent vacancy.

Administration
Hannah Arnold

Production and Supply Planner

Location
Office Based
March, Cambridgeshire
Role Type
Permanent
£
Salary
£Negotiable DOE

An exciting opportunity has arisen for an experienced Supply Planner to join a fast-paced FMCG environment. This position plays a key role in ensuring service levels are met through effective production planning, stock monitoring, and communication across the business.

Who are we?

We are Busy Bee Recruitment, an award-winning recruitment agency supplying both temporary and permanent staffing solutions throughout the UK to our client base spanning multiple sectors including Sales, Marketing, Industrial, Manufacturing, Engineering, IT, Accountancy, Administration & Executive Search.

Job Duties:

• Develop and issue a daily production plan aligned with customer requirements

• Input and manage customer orders, ensuring accurate communication across teams

• Monitor stock levels and investigate any surplus or discrepancies

• Maintain accurate data within the ERP system

• Track production capacity and escalate any concerns to management

• Ensure timely completion of all planning-related tasks

• Support continuous improvement initiatives and planning projects

• Attend and contribute to planning and operational meetings

What we are looking for:

• Strong working knowledge of Microsoft Office, particularly Excel

• Confident communicator with both internal teams and external stakeholders

• Previous experience using ERP systems (Microsoft Navision preferred)

• FMCG background, or a similar fast-moving environment

• Proven experience in a similar supply chain or planning role

So, are you ready for your next job? Hit on the apply button today.

If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Busy Bee Recruitment Ltd is acting as an Employment Agency for this Permanent vacancy.

Administration
Hannah Arnold
Negotiable DOE

Photoshop Editing Assistant

Location
Office Based
Waterbeach, Cambridgeshire
Role Type
Temporary
Full Time
£
Salary
£12.21 Per Hour + Holiday Pay

It’s that time of year! Graduates, College Leavers, Students, Temporary Workers – We NEED You!

We have many vacancies within our clients PHOTOGRAPHY department suitable for those who have specific experience in using photoshop editing software.

If you are looking to earn some extra money this Summer and are happy to work in a temporary seasonal role, then we want to hear from you. A taster session will be booked with start dates available from June – August. All assignments will be for 12 weeks.

Overtime Rates: Anything worked over 40 hours is paid at £14ph including Saturdays. Sundays paid at £15ph

Duties:

• Undertake day to day photo editing activities

• Colour correct images and import to the in house editing software

• Ensure all editing is completed to specific deadline

• Liaise with IT department to report and issues

• Report any issues to Production Supervisor

• Ensure work space is kept clean and tidy

Skills and Experience Required:

• Good knowledge of photoshop

• Computer efficiency

• Proficient use of windows applications

PLEASE NOTE: You MUST have good communication skills, both written and verbal in English to be compliant with health and safety. It is essential that all holiday bookings are declared at the time of application. Long holidays are not permitted during your 12 week assignment.

If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Busy Bee Recruitment Ltd is acting as an Employment Business for this Temporary vacancy

Marketing
Hannah Arnold
12.21

Customer Service Administrator

Location
Office Based
Waterbeach, Cambridgeshire
Role Type
Full Time
Temporary
£
Salary
£12.21 per hour + Holiday Pay + overtime

Are you looking to start a new office-based career? Are you a friendly individual with previous customer service experience? Candidates with a background is hospitality, retail, office, or graduates would be suitable for this role!

Overtime Rates: Anything worked over 36.25 hours is paid at £14 per hour.

Who are we?

We are Busy Bee Recruitment, an awarding-winning recruitment agency supplying both temporary and permanent staffing solutions throughout the UK to our wonderful client base.

Duties:

• Answering the telephone dealing with multiple customer enquiries

• Constructing emails to customers dealing with enquires and complaints

• Being part of a relatively small team, you will need to gain all round experience to help, if necessary, in all areas of the office routine

• Updating the CRM system accordingly

• Processing of sales orders

• Processing high volume emails

Skills Required:

• Strong IT skills

• The ability to be organised and efficiently follow through each job

• Be a conscientious team player with good all-round communication skills

• Good telephone manner

• Proven team player

• Be energetic & positive, with a ‘can do’ attitude towards customers at all time

If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Busy Bee Recruitment Ltd is acting as an Employment Business for this Temporary vacancy.

Administration
Hannah Arnold
12.21

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