An opportunity for candidates looking for seasonal work to join our client as a customer service advisor from the 9th March. No experience necessary so suitable for graduates, students and college leavers or those from a hospitality background with excellent customer service skills.

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Who are we?

We are Busy Bee Recruitment, an awarding-winning recruitment agency supplying both temporary and permanent staffing solutions throughout the UK to our client base spanning multiple sectors including: Sales & Marketing, Admin & Customer Service, Technical & Engineering, Industrial & Manufacturing, Finance & Accountancy, Care & Education, Supply Chain & Logistics.  

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What we are looking for:

• Making outbound calls to confirm orders

• Answering inbound calls and taking notes

• Updating the database with accurate notes

• Updating and using Excel spreadsheets on a daily basis

• Supporting customer and client queries and handling these efficiently

• Supporting the team where possible and assisting within the office

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Skills Required:

• Strong IT skills

• Be a conscientious team player with good all-round communication skills

• Good telephone manner

• Be energetic & positive, with a ‘can do’ attitude towards customers at all time

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So, are you ready for your next job? Hit on the apply button today

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If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Busy Bee Recruitment Ltd is acting as an Employment Business for this Temporary vacancy.

If you have experience of working within a contact or call centre and are looking to progress into a more senior position, then this is the perfect opportunity! You will be working as part of a claims team dealing with customers who have damage to their personal properties. Working a part of a close-knit team you will support customers as their case handler providing regular updates and reassurance throughout the process. Exceptional customer service skills are required for this role along with the desire to work in a contact centre environment.

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Who are we?

We are Busy Bee Recruitment, an award-winning recruitment agency supplying both temporary and permanent staffing solutions throughout the UK to our client base spanning multiple sectors including Sales, Marketing, Industrial, Manufacturing, Engineering, IT, Accountancy, Administration & Executive Search.

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Duties:

• Answering inbound customer service calls

• Dealing with inbound email claims

• Advising customers on the best way to process their claims following internal processes

• Updating the database with relevant notes and transcription of calls

• Monitoring a claim and providing customer updates via email and telephone

• Dealing with any customer complaints

• Explaining about relevant policy cover to policy holders

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Skills and Experience Required:

• Confident telephone manner – previous call centre experience essential  

• Ability to work under pressure while delivering the very best customer service

• Ability to deal with complaints in a professional manner

• IT skills for updating the database and relevant claims

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If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Busy Bee Recruitment Ltd is acting as an Employment Agency for this Permanent vacancy.

Busy Bee Recruitment are currently working with our client who are looking for an Administrator to come and join their busy office based in Littleport temporary basis to cover absence within the team.

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Who are we?

We are Busy Bee Recruitment, an award-winning recruitment agency supplying both temporary and permanent staffing solutions throughout the UK to our client base spanning multiple sectors including Sales, Marketing, Industrial, Manufacturing, Engineering, IT, Accountancy, Administration & Executive Search.

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Job Duties:

• Handling high volumes of calls and emails for the business

• Being the first point of contact for onsite visitors , greeting all guests

• Supporting the team with day to day administration tasks

• Responding to emails and ensuring the inbox is kept clear

• Being first point of contact answering telephones and taking messages for the relevant person

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What we are looking for

• Excellent communication skills both written and verbal

• Computer literate  

• Good time management skills and the ability to work well within a team

• Driving licence is essential for this role