If you have experience of working within a contact or call centre and are looking to progress into a more senior position, then this is the perfect opportunity! You will be working as part of a claims team dealing with customers who have damage to their personal properties. Working a part of a close-knit team you will support customers as their case handler providing regular updates and reassurance throughout the process. Exceptional customer service skills are required for this role along with the desire to work in a contact centre environment.

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Who are we?

We are Busy Bee Recruitment, an award-winning recruitment agency supplying both temporary and permanent staffing solutions throughout the UK to our client base spanning multiple sectors including Sales, Marketing, Industrial, Manufacturing, Engineering, IT, Accountancy, Administration & Executive Search.

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Duties:

• Answering inbound customer service calls

• Dealing with inbound email claims

• Advising customers on the best way to process their claims following internal processes

• Updating the database with relevant notes and transcription of calls

• Monitoring a claim and providing customer updates via email and telephone

• Dealing with any customer complaints

• Explaining about relevant policy cover to policy holders

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Skills and Experience Required:

• Confident telephone manner – previous call centre experience essential  

• Ability to work under pressure while delivering the very best customer service

• Ability to deal with complaints in a professional manner

• IT skills for updating the database and relevant claims

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If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Busy Bee Recruitment Ltd is acting as an Employment Agency for this Permanent vacancy.

We are seeking an experienced and motivated Regional Sales Manager to join a market-leading manufacturer and supplier. This is a fantastic opportunity for a results-driven professional to manage existing relationships, develop new business opportunities, and drive growth across the South East region.

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Who are we?

We are Busy Bee Recruitment, an award-winning recruitment agency supplying both temporary and permanent staffing solutions throughout the UK to our client base spanning multiple sectors including Sales, Marketing, Industrial, Manufacturing, Engineering, IT, Accountancy, Administration & Executive Search.

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Job Duties:

• Manage and grow existing customer accounts while actively developing new business a

• Build strong relationships with various distributors and merchants

• Identify growth opportunities within your territory

• Manage your own schedule to maintain consistent customer contact and follow-up

• Confidently handle orders ranging in values

• Conduct regular client meetings to understand needs and present solutions

• Work closely with internal sales, marketing, and operations teams

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What We Are Looking For:

• Proven background in B2B field sales

• Strong relationship-building and account management skills

• Highly motivated and target-driven

• Organised, independent, and capable of managing multiple priorities

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Benefits:

• 22 days holiday + 8 bank holidays (increase in holiday entitlement for long period of service)
• Private medical insurance
• Employee discount platform
• Online GP service
• Annual team building events

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So, are you ready for your next job? Hit the apply button today!

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If you have not received a response within 3–5 working days, unfortunately your application has been unsuccessful.

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Busy Bee Recruitment Ltd is acting as an Employment Agency for this Permanent vacancy.

Looking for a part-time role where your language skills really matter? Our client in Cambridge is hiring a Customer Service Advisor who can deliver first class support across email and phone in both English and native level French or Dutch. Perfect for someone with solid office experience who enjoys helping customers and keeping things running smoothly.

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Who are we?

We are Busy Bee Recruitment, an award-winning recruitment agency supplying both temporary and permanent staffing solutions throughout the UK to our client base spanning multiple sectors including Sales, Marketing, Industrial, Manufacturing, Engineering, IT, Accountancy, Administration & Executive Search.

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Job Duties:

• Handling customer enquiries by email and phone

• Offering support with a friendly, solution focused approach

• Updating bookings and managing customer accounts accurately

• Taking ownership of issues and seeing them through to resolution

• Translating product descriptions or content into French or Dutch when needed

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What we are looking for:

• Fluent English plus native-level French or Dutch

• Previous office-based work experience is essential

• Strong written and verbal communication skills

• Comfortable using phone, email and online systems

• Reliable, organised and happy working in a fast paced environment

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Ready to step into your next Customer Service Advisor (French or Dutch Speaking) role? Hit the apply button today and we’ll be in touch.? Hit the apply button today.

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If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Busy Bee Recruitment Ltd is acting as an Employment Agency for this Permanent vacancy.