Are you an experienced administrator a strong eye for detail and experience in data entry? We are currently recruiting for a Temporary Administrator to support a busy customer service team based in Bury St. Edmunds. This is a great opportunity to work in a team-driven environment, with an immediate start available!

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Who are we?

We are Busy Bee Recruitment, an award-winning recruitment agency supplying both temporary and permanent staffing solutions throughout the UK to our client base spanning multiple sectors including Sales, Marketing, Industrial, Manufacturing, Engineering, IT, Accountancy, Administration & Executive Search.

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Job Duties:

• Provide administrative support to the wider team

• Input customer orders accurately into the inhouse system, following internal processes

• Liaise closely with the customer service team to track orders and resolve any discrepancies

• Keep internal systems and records up to date

• Assist with streamlining data entry and administrative procedures

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What we are looking for:

• Proven experience in data entry or administration

• Excellent attention to detail

• Confident using Microsoft Office, including Excel

• Strong written and verbal communication skills

• Able to work in a fast-paced environment

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So, are you ready for your next job? Hit the apply button today.

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If you have not received a response within 3–5 working days, unfortunately your application has been unsuccessful. Busy Bee Recruitment Ltd is acting as an Employment Business for this Temporary vacancy.

Are you fluent in German and/or Dutch and passionate about providing exceptional customer service? Our client, based in the heart of Cambridge, is seeking a confident and proactive Customer Support Executive (German and/or Dutch Speaking) to join their growing team. This is a fantastic opportunity for someone looking for part-time work in a friendly, fast-paced environment where language skills and communication excellence are highly valued.

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Who are we?

We are Busy Bee Recruitment, an award-winning recruitment agency supplying both temporary and permanent staffing solutions throughout the UK to our client base spanning multiple sectors including Sales, Marketing, Industrial, Manufacturing, Engineering, IT, Accountancy, Administration & Executive Search.

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Job Duties:

• Provide prompt and professional responses to customer enquiries, mainly via email, and occasionally over the phone

• Process and update customer bookings, ensuring all requests are accurately managed

• Take ownership of customer issues, offering solutions to ensure a positive outcome

• Translate product and content descriptions into German and/or Dutch as needed

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What we are looking for:

• Fluent German and/or Dutch speaker (spoken and written) is ESSENTIAL

• Excellent written and verbal communication skills in English

• Previous experience in customer service or administration roles

• Confident using email, phone, and online systems to manage customer enquiries

• Reliable, professional, and organised approach to work

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So, are you ready for your next job? Hit the apply button today!

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If you have not received a response within 3–5 working days, unfortunately your application has been unsuccessful. Busy Bee Recruitment Ltd is acting as an Employment Agency for this Permanent vacancy.

If you have a background in delivering exceptional customer service whether it be through a hospitality role, retail or a contact centre then we would love to hear from you! A position that is entry level and comes with full training our client is looking for attitude over skill at this stage. You will be driven by going the extra mile for customers you speak to and will not mind working in a call centre environment dealing with inbound customer enquiries. A good telephone manner is essential for this role.

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Duties:

• Dealing with customer enquiries either by telephone or e-mail

• Supporting reception cover when required

• Working towards achieving daily call targets

• Dealing with customer enquiries and providing relevant updates and advice

• Processing of customer claims on the database with full notes

• Meeting and Greeting visitors when covering reception

• Updating and amending documents as necessary

• Receiving and sorting internal post

• Photocopying and scanning of documents

• Co-ordinating meeting room bookings

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Skills and Experience Required:

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• Confident telephone manner

• Ability to work under pressure while delivering the very best customer service

• Ability to deal with complaints in a professional manner

• Ability to use a computer for basic typing

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Benefits:

• 25days holiday​​​​​​
• 7% employer pension contribution
• Annual personalreview
• Seasonal flu jabs
• Employee assistance programme
• Wide range of development and training
• Team building events
• Income Protection Scheme

If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Busy Bee Recruitment Ltd is acting as an Employment Agency for this Permanent vacancy.

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If you have experience of working within a contact or call centre and are looking to progress into a more senior position, then this is the perfect opportunity! You will be working as part of a claims team dealing with customers who have damage to their personal properties. Working a part of a close-knit team you will support customers as their case handler providing regular updates and reassurance throughout the process. Exceptional customer service skills are required for this role along with the desire to work in a contact centre environment.

‍

Who are we?

We are Busy Bee Recruitment, an award-winning recruitment agency supplying both temporary and permanent staffing solutions throughout the UK to our client base spanning multiple sectors including Sales, Marketing, Industrial, Manufacturing, Engineering, IT, Accountancy, Administration & Executive Search.

‍

Job Duties:

• Answering inbound customer service calls

• Dealing with inbound email claims

• Advising customers on the best way to process their claims following internal processes

• Updating the database with relevant notes and transcription of calls

• Monitoring a claim and providing customer updates via email and telephone

• Dealing with any customer complaints

• Explaining about relevant policy cover to policy holders

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What we are looking for:

• Confident telephone manner – previous call centre experience essential  

• Ability to work under pressure while delivering the very best customer service

• Ability to deal with complaints in a professional manner

• IT skills for updating the database and relevant claims

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Benefits:

• 25 days holiday
• 7% employer pension contribution
• Annual personal review
• Seasonal flu jabs
• Employee assistance programme
• Wide range of development and training
• Team building events
• Income Protection Scheme

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If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Busy Bee Recruitment Ltd is acting as an Employment Agency for this Permanent vacancy.