Administration & Secretarial

Sales Support Administrator

£Negotiable

Seeking a Sales Support Administrator – Ely

This position will involve looking after key clients daily. You will be confident in working within a technical environment and being part of a small team! To be suitable for this position you will be a confident communicator and someone who is able to construct a well written email, have a professional telephone manner and enjoy working on large accounts.

Start: ASAP
Location: Ely, Cambridgeshire
Salary: £Negotiable!
Hours: 40 hour working week Monday – Friday

In order to be suitable for this position its essential that you are experience in the management of key customer accounts and have a passion for delivering the best customer service.

Duties:

  • Answering a busy telephone and being the first point of contact for customers
  • Processing of sales orders
  • Assisting the sales team with the production of customer quotations
  • Working with the production manager to ensure that lead times are accurate
  • Forecasting the predicted delivery dates with production schedulers
  • Scheduling and booking of deliveries with hauliers
  • Building rapport with customers to ensure repeat business
  • Dealing with customer complaints and escalating where required

Skills and Experience Required:

  • Excellent communication skills
  • Strong use of MS Excel
  • Professional telephone manner
  • Ability to construct a well written email
  • Experience in sales administration
  • Experience in managing key customer accounts

If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Busy Bee Recruitment Ltd is acting as an Employment Agency for this Permanent vacancy.

Apply now

Want more information?

Please contact our specialist recruiter Rachel Housden.
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