Sales Administrator

Location: Cambridge
Sector: Sales & Marketing, Admin & Customer Service
Job type: Full Time, Permanent
Hours: Monday – Friday 9am – 17.00pm (Flexible hours can be provided)
Reward: £25,000 + Bonus scheme upon successful completion of probation period
Start: ASAP

We are seeking a highly organised and professional Sales Administrator to join a great team. You will be working alongside the Business Development Manager to support them with all the administration of sales whilst also maintaining strong relationships with all customers. You will have experience of managing a high number of quotations and processing orders.

To be suitable for this role you will have had experience of working in a fast paced environment, managing customer enquiries, orders and putting together quotations accurately. You will also demonstrate excellent customer service with an ability to upsell where possible. Ideally you will also have some experience of managing social media platforms in a professional environment, creating posts and increasing business profile across social platforms.


  • Managing all customer enquiries, taking full information and adding them accurately onto the database system
  • Managing key accounts and ensuring repeat business is gained from existing accounts
  • Updating the database records and creating sales reports to provide to management
  • Preparing and raising sales quotations, ensuring each quotation is logged onto the system
  • Using the quotations to prepare invoices for customers
  • Chasing customers on any issues regarding the quotations
  • Sending finalised and agreed quotations to the accounts team
  • Obtaining customer feedback regularly to ensure standards of customer service are kept to the company standards
  • Supporting any leads from customers and following up with information about the business to help support in the sale
  • Running various campaigns throughout the year as and when required
  • Supporting in the running of social media platforms to help increase the business profile (Facebook, Twitter and LinkedIn)
  • Updating the website with new posts or advertising as and when required
  • Monitoring the CRM database and keeping it regularly updated
  • General administrative duties that may be required

Skills and Experience:

  • MUST have previous experience of working in a similar position
  • Experience of supporting with social media and websites
  • Strong administrative skills
  • IT skills with the us of MS office packages and CRM databases
  • Excellent customer service skills
  • Professional and polite telephone manner
  • Strong administrative skills
  • Strong numeracy and literacy skills
  • Highly organised with strong attention to detail
  • Positive, can-do attitude with aptitude and desire to learn

If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Busy Bee Recruitment Ltd is acting as an Employment Agency for this Permanent vacancy.

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